Refund and Cancellation Policy
1. 14-day free trial
Every new restaurant gets a 14-day free trial. No credit card is required. Use it to check that Flash POS works for your restaurant before you buy.
2. Buying a plan
To continue after the trial, you buy a plan. Plans are charged monthly for each outlet, and we may also offer a yearly plan. There is no setup fee. We will tell you the price before you buy, and you pay in advance for the plan period you choose.
3. Cancelling
You can cancel at any time by messaging us on WhatsApp or writing to support@flashpos.in. Your cancellation takes effect at the end of the period you have already paid for, and you can keep using Flash POS until then.
4. No refunds
Once you have bought a plan, the fee is not refunded. This applies to monthly and yearly plans, and also if you do not use the service or cancel before the plan period ends. Please use the free trial to decide before you buy.
5. Hardware
Flash POS does not sell or supply any hardware. You use your own phones, tablets and printers, so there is nothing to return.
6. After your account is closed
Within 30 days after your account is closed, we delete your restaurant's data. Before you close, you can download your reports (for example sales and GST reports) from the app.
7. Questions
If you have a question about this policy, write to us at support@flashpos.in or message us on WhatsApp.